Client Testimonials
Comprehensive digital transformation solutions designed to elevate your business and create unforgettable experiences across industries
“I am writing to wholeheartedly recommend and endorse 321 Experience Consulting LLC and its founder Dawn Tong as a senior international business development advisor working in the amusement and entertainment space. I had the sincere privilege of working with Dawn Tong for the last 12 years as she served as a high-level international business development advisor responsible for driving immense growth across multiple regions of China. From the outset, Dawn Tong distinguished herself with an exceptional ability to build and maintain relationships in complex international markets, working with diverse teams and negotiating business and product sales at the highest levels. Her keen industry experience and awareness, language skills, and adaptability allowed her to connect with clients in diverse development sectors including recreation, mixed uses, hospitality and retail. More importantly, she consistently translated these relationships into measurable and significant sales results. Under her leadership, China international sales revenues grew by greatly year over year, opening new distribution channels and expanding into markets previously considered challenging. Beyond the numbers, Dawn is a strategic thinker who combines sharp analytical skills with genuine interpersonal warmth. She is equally comfortable negotiating multimillion-dollar contracts as she is guiding a team discussion about complex design issues. Her professionalism, persistence, and creativity make her a trusted partner not only to clients but also to colleagues. One of Dawn’s most impressive achievements during their time with us was working with a developer client to initiate one of the largest regional water park attractions in the industry at the time. The constant client interaction and servicing provided an opportunity for a second park to be developed in conjunction with the first for a second company development project. This accomplishment exemplifies their ability to recognize opportunities, navigate cultural nuances, and deliver tangible business value. I have every confidence that Dawn will bring the same level of dedication, expertise, and results to any organization fortunate enough to have her participation. She is a proven leader in international business development, and I recommend her without reservation.”
Ron Lausman
Vice President Business Development – Architectural Services
WhiteWater West Industries Ltd
“I have had the privilege of working with Dawn Tong for over ten years, during which she served as the Head of Business Development for Greater China for Whitewater. Our long-term collaboration has given me deep appreciation for her outstanding professional capabilities and admirable work ethic. Dawn possesses profound insights and a unique perspective on the development trends of China’s cultural and tourism industry. She has an exceptional ability to capture shifts in the market and to provide clients with forward-looking strategic guidance. She has successfully led multiple project owners and their operating teams in navigating complex market environments, helping them find clear development paths that ultimately resulted in commercial success. Her strengths lie not only in her sharp grasp of industry trends but also in her ability to tailor practical and highly targeted solutions to the specific needs of each project. She is adept at understanding client priorities and finding balance among diverse interests, thereby building long-term and solid partnerships. As a colleague and long-time collaborator, I have always admired Dawn’s dedication and professionalism. She combines strong independent thinking and execution skills with an exceptional talent for integrating resources. Her professionalism, judgment, and reliability make her an invaluable asset to any organization. I wholeheartedly recommend Dawn Tong. I am confident that she will continue to create value for the cultural and tourism industry, driving the success of future projects and contributing to the industry’s sustainable growth.”
Industry Partner
Senior Development Executive
Leading Cultural Tourism